thisispulp

This is our website. Would you prefer to shop on our website? This is our website. You previously shopped on our website. Would you like to go to our website now?

Go to our website
Stay on the website

Other country sites

Go to content
Search
  • Menu
  • NEW IN
  • BAND MERCH
  • SKATE
  • POP CULTURE
  • BRANDS
  • My Account

    My Account

    Back
    • Account Details
    • Order History Summary
    • Manage Cards
    • Manage Address Book
    • Change Password
  • Help
  • Jobs
  • Store Locator
  • Sign In
PULP | Centre Stage for Clothing and Music Merchandise
Search
  • Help
  • Stores
  • Jobs
  • Register
  • Sign In
Search
Checkout
Bag is empty
Bag items: Basket Checkout total:
Loading...

My Bag

Total:
View Bag Secure Checkout
  • NEW IN
  • BAND MERCH
  • SKATE
  • POP CULTURE
  • BRANDS

Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.

QUESTION - What is payment authentication?

ANSWER

Payment authentication or 3D secure are fraud prevention initiatives launched by card issuers. Verified by Visa (VbV) and MasterCard Secure Code (MSC) work in the same way. The authentication works by using passwords which are set up by you to protect you when you shop online.

How do I activate my card?

Many customers register their payment authentication with their card issuer. However, if you have not registered your card, you can register during the transaction. You should enter your card details and set a password in the secure window. Once you have registered your card, when you shop online in the future you will only have to enter your password.

Who do I contact for further information?

Customers should have received information about the payment authentication process from their card issuers. If you require more detailed information or encounter a problem with the authentication process, please contact your card issuer directly. Unfortunately we have no control over the payment authentication process so we will be unable to assist with any authentication enquires.

Other related Answers

  • Placing Your Order
  • Payment Options
  • Taking Payment
  • Gift Cards

Help Topics

  • Getting started
  • Placing Orders
  • Delivery Info
  • Product Info
  • Completed Orders
  • Existing Orders
  • Contact Us
  • Delivery FAQs
  • Technical Issues
  • Other Information
  • Terms and Conditions

Contact us

Still can't find the right answer?

Use our contact form to get the answers you need.

Our stores

Want to find your closest store?

View our store finder to find all our stores in your area.

Delivery cost

How much is delivery to my country?

View our delivery table to see how much it costs for delivery.

Search

Popular Links

  • Band Merchandise
  • Womens Clothing
  • Iron Fist Clothing
  • DC Shoes
  • Osiris
  • Amplified Clothing
  • Adventure Time Merchandise
  • Jilted Generation
  • Airwalk Clothing and Shoes
  • Mens Alternative T Shirts
  • Womens Band Merch
  • Mens Clothing
  • Banned Clothing
  • Marvel
  • DC Comics
  • No Fear
  • David and Goliath
  • Vans Shoes
  • Iron Fist Shoes
  • Cosmic Clothing
  • TUK Shoes
  • Womens Alternative T Shirts

Shopping

  • My Account
  • Delivery
  • Ways To Pay
  • Size Guide
  • Order History
  • Order Tracking
  • Returns
  • Store Finder

Help

  • FAQs
  • About Us
  • Contact Us
  • Security & Privacy
  • Jobs
  • Blog
  • Terms & Conditions
  • Problems Signing In

Social Media

Payments

We accept Mastercard, VISA, VISA Debit, VISA Electron, Maestro, PayPal and Gift Cards.
V25
© 2019 SportsDirect.com Retail Ltd.

Cookies

We use cookies to give you the best customer experience possible. If you continue to use our website, we will assume you are happy to receive cookies from us and our partners. More info